Contact Us
Need help? Get in touch and experience our award-winning customer service. We’ve won Feefo’s Trusted Service award every year since 2017.
Contact Customer Services
This number is for customer support only.
We aim to respond within one working day.
Our office hours are Monday to Friday, 9am – 5pm (UK time), excluding UK Bank Holidays.
Our postal address (Paper High HQ)
This address is where our Paper High team works behind the scenes. We don’t have a retail shop here, and visits are by appointment only.
The Paper High Gift Company Limited
Unit 1, Delanair Estate
Brooks Road
Lewes
East Sussex
BN7 2BY
United Kingdom
Please let us know you’re returning an item before posting it to us.
When we’re away from the office
We’re closed every weekend, as well as on the following dates this year:
- Mon 31 Aug
- Fri 25 Dec
- Mon 28 Dec
During these times, no orders will be dispatched and our customer service team will be unavailable, but we’ll pick everything up as soon as we’re back in the office.
I’d love to collaborate with Paper High - who should I speak to?
Amazing! We’re always excited to team up with brands that share our Fair Trade, ethical, and sustainable values. For all partnership, collaboration, or co-creation enquiries, please contact our Ecommerce team at [email protected].
You’ll be speaking with Rebecca (Ecommerce Manager) and Dan (Marketing Executive).
Our Feefo Awards
