Return Form

Order number(Required)

Email(Required)

Please let us know what item(s) you'd like to return(Required)

Why would you like to return these item(s)?(Required)

Ordered wrong product or size

Wrong product sent

Product is damaged, defective or faulty

Product arrived too late

No longer need the product

Other

Would you like a refund or exchange?(Required)

Is the item(s) personalised?(Required)

Yes

No

Damaged, Faulty or Defective Information

As your request relates to damaged, faulty or defective product(s), please do not send it back to us until we have contacted you. If we find the item(s) to be faulty, we will cover the cost of return postage.

Please upload photos of your damaged, faulty or defective item(s)(Required)

Drop files here or

Accepted file types: jpg, pdf, png, heic, Max. file size: 49 MB.

We require clear photos showing any damage, fault or defectiveness to fully consider your request. Feel free to upload multiple photos.

Personalised Information

As your item(s) is personalised, please do not send it back to us until we have contacted you.

Hidden

Name

This field is for validation purposes and should be left unchanged.

Having trouble completing the form?

Our team are happy to help.

Contact us

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Decorations

Knitwear

New Arrivals

Felt Range

Personalised Journals

Personalised Albums

Personalised Bags

Personalised Accessories

Leather Journals

Other Stationery

Sari Photo Albums

Holdalls

Wallets

Rugs & Throws

Kitchenware

Decorative Décor

Most Popular Gifts

Journals & Albums

Homeware Sale

Shop Reworked

Return Request

Return form

Damaged, Faulty or Defective Information

Personalised Information

Having trouble completing the form?

Sign up & get 10% off your first order!*

Help

Useful Info

Trade

FIND US HERE

Help

Useful Info

Trade

FIND US HERE