Paper High is a UK‑based Fair Trade brand specialising in handmade, sustainable gifts, stationery, accessories and homeware. Every product has been crafted by skilled artisans in India, Nepal, or Sri Lanka, using traditional techniques and planet‑friendly materials. The business began in 2002, after founders Mark and Claire were inspired by a chance meeting with a paper maker in Kathmandu, sparking a commitment to craftsmanship and ethical production.

We work closely with a long‑standing network of small family businesses, community initiatives, charities and accredited Fair Trade organisations – many of whom Mark and Claire have known personally for years. Most of our products start as a design on our founders kitchen table before being handmade by artisans using sustainable materials such as Lokta shrub, Munja grass, mango wood, merino wool, recycled newspaper, elephant dung and responsibly sourced leather.

Over more than 20 years, Paper High has grown from a Camden Market stall into a trusted ethical brand with its own warehouse in East Sussex, where the original handmade journals that started it all sit proudly among an ever‑growing range of Fair Trade, sustainable gifts and accessories.

Yes, Paper High is a proudly independent, family-run small business. We’ve grown from a single market stall in Camden to a small, passionate team based in East Sussex.

As an independent business, we work closely with our artisans and handle everything ourselves, from product design and personalisation to customer service and order packing. This hands‑on approach means we can stay true to our Fair Trade values, support the artisans we work with, and offer a friendly, personal service you won’t find with larger retailers.

Yes, Paper High is proudly Cyber Essentials certified. This UK government‑backed certification confirms that we follow essential security practices to protect our systems and keep your personal information safe.

What does Cyber Essentials mean for customers?
Our certification means your personal information, including your name, address, payment details, and order history, is protected by strong security controls. We keep our systems up to date, monitor for potential risks, and follow strict processes to safeguard your data.

You can shop confidently knowing we take cyber security seriously.

You can view our certificate here or verify our certificate on the IASME website.

Yes, Paper High is proudly an ethical, Fair Trade brand. We are committed to ensuring that every product we sell has been made responsibly, fairly, and with respect for both people and the planet.

Here’s what makes Paper High an ethical choice:

  • Fair Trade from the start: We work closely with WFTO‑accredited Fair Trade organisations, small family businesses, community initiatives, and charities across India, Nepal and Sri Lanka. We’ve also been members of the British Association for Fair Trade Shops (BAFTS) since 2002. 
  • Long‑term artisan partnerships: Many of our producers have been with us for years. We visit them regularly and focus on creating mutually beneficial, long‑standing relationships that support fair pay, safe working conditions and community development.
  • Sustainable materials: Our products are handcrafted using locally sourced, sustainable and recycled materials wherever possible – including Lokta paper, mango wood, recycled newspaper, and elephant dung.
  • Handmade with care: Every item has been crafted using traditional skills that help preserve craftsmanship while providing meaningful, fairly paid work for artisans.

Choosing Paper High means supporting Fair Trade and the livelihoods of skilled artisans.

Yes, Paper High is committed to sustainability in both its materials and its production practices. We ensure all products are handmade using locally sourced, recycled, or sustainable materials wherever possible, reducing environmental impact while supporting traditional crafting techniques.

We also partner with small family businesses, community initiatives, charities, and Fair Trade organisations, many of which use additional eco‑friendly methods such as solar energy, responsible dyeing, rainwater harvesting, waste reduction, and upcycling.

Our commitment to sustainable materials and environmentally responsible production is central to our identity and long‑term mission.

At Paper High, we’re committed to doing the right thing for people and the planet at every stage of what we do. Our products are all handmade by Fair Trade artisans we’ve known personally for years, which means we can ensure safe working conditions, fair pay and long‑term, supportive relationships. We use natural, recycled and reclaimed materials wherever possible and work hard to keep our environmental impact low, from our reforestation partnerships to our 100% recyclable packaging and zero‑to‑landfill approach.

In the UK, we’re proud to be part of the Living Wage scheme, making sure our own team is supported fairly too. For us, ESG isn’t a box‑ticking exercise, it’s simply how we believe business should be done: transparent, responsible and centred around people and the planet.

Paper High stands out because every product begins with ethics, craftsmanship, and sustainability at its core – not mass production.

  • Handmade by skilled artisans: All of our products have been made by highly skilled artisans in India, Nepal or Sri Lanka, using traditional techniques passed down through generations. This gives every item a unique story and authenticity that mass‑produced gifts can’t offer. 
  • Genuine Fair Trade partnerships: We work directly with small family businesses, community initiatives, charities and WFTO‑accredited Fair Trade organisations – many of whom we’ve known personally for years. These long‑term relationships ensure fair pay, safe working conditions, and meaningful community impact.
  • Designed with intention: Every product starts life as a design on Mark and Claire’s kitchen table before being handcrafted by our artisans. This small‑batch, collaborative approach gives our gifting collections heart, character, and purpose.
  • Sustainable, planet-friendly materials: We use locally sourced and recycled materials wherever possible – including Lokta paper, mango wood, recycled newspaper, and elephant dung – ensuring each gift is beautiful, ethical and eco‑conscious.
  • A trusted ethical brand with a long history: From our first Camden Market stall in 2002 to our warehouse in East Sussex today, we’ve remained true to our roots: Fair Trade, eco-friendly, and supporting artisans.

Paper High is different because our gifts don’t just look good – they do good, supporting artisans, protecting traditional craft, and caring for the planet.

We are based in Lewes, East Sussex, United Kingdom.

We support our artisans in several meaningful and long‑term ways, all rooted in our Fair Trade values.

  • Working with small, Fair Trade producers: We partner with small family businesses, community initiatives, charities and WFTO‑accredited organisations to ensure fair pay, safe working conditions and long‑term security.
  • Providing reliable employment: We work with more than 3,000 artisans across India, Nepal and Sri Lanka, offering ongoing work that supports families and strengthens communities. We always pay at least 50% upfront for orders, provide additional support when needed, and pay the full balance as soon as the products arrive.
  • Ensuring fair wages and economic uplift: Many of our producers are social enterprises or non‑profits that reinvest their profits into medical care, education, training and wider social welfare for artisans and their families.
  • Maintaining personal, long‑term relationships: We visit our partners regularly to ensure ethical practices, strengthen relationships and support their ongoing development.
  • Empowering women and marginalised groups: Several producers provide training and homeworking opportunities for mothers, disabled people, and the elderly, helping them gain financial independence and long‑term opportunities.
  • Supporting sustainable, eco-friendly production: Our artisans are encouraged to use recycled, locally sourced and sustainable materials, helping reduce environmental impact and support local economies. Many also use solar energy, natural dyes, rainwater harvesting and other environmentally responsible practices.

We ensure ethical working conditions by partnering with small family businesses, community initiatives, charities, and WFTO‑accredited organisations, all of which follow strict Fair Trade standards designed to protect and empower artisans.

We also maintain close, long‑term relationships with our producers, visiting regularly to verify working conditions, ensure fair treatment, and support ongoing development.

Paper High is committed to keeping its environmental footprint as low as possible, and this is one of our three core ethical principles. We minimise our impact through the materials we choose, the way our products are made, and the long‑term relationships we maintain with our Fair Trade producers.

Here’s how we reduce our environmental impact:

  • Using planet-friendly, sustainable materials: Wherever possible, our products are made from recycled, upcycled, or natural materials – including recycled newspaper, recycled glass, merino wool, mango wood, Munja grass and Lokta shrub. These materials help reduce waste and make use of renewable, low‑impact resources. 

  • Supporting local sourcing and traditional methods: We work with our producers to use locally sourced and traditionally made materials whenever possible. This lowers transport emissions and keeps production within local artisan communities.

  • Working with Fair Trade producers who use eco-conscious techniques: Many of our producers use environmentally responsible crafting methods, such as natural dyes, energy‑efficient production, waste‑reduction practices and solar power.

  • Choosing quality craftsmanship that lasts: We prioritise durable materials and high‑quality handmade techniques so that every item can live a long, useful life – reducing the need for frequent replacements. 

  • Ongoing commitment to reducing packaging waste: We’re working towards becoming fully plastic-free across all packaging and continually collaborate with our producers to cut unnecessary plastics.

  • Zero product waste: We never throw products away – even those that aren’t quite up to our high standards. Instead, we donate, recycle, or repurpose items to make sure nothing goes to waste.

  • Minimising our carbon footprint: We offset all carbon emissions generated when visiting our producers, and we reduce our overall footprint by importing goods by sea rather than by air whenever possible. We also have a Climate Action website, meaning we automatically compensate for the estimated CO₂ emissions it produces by planting trees. In addition, we plant 200 trees each month through Tree-Nation and 50 trees through Treefo, helping to further balance our environmental impact.

Together, these actions help ensure that every Paper High product is made with care for both the planet and the people who craft it.

Paper High is best known for its handmade, eco-friendly, Fair Trade gifts and accessories, created by skilled artisans using sustainable or recycled materials.

We’re particularly recognised for our beautiful handmade journals and photo albums, which were the first products we sold at Camden Market in 2002 and remain customer favourites today. In the last year, our ethical garden décor range has also grown in popularity, and we’re excited to continue expanding it.

We have also received multiple customer‑service accolades, including seven consecutive years of Feefo Platinum Trusted Service Awards. This is a reflection of our incredible team, whose care and dedication shine through every day.

Paper High sits comfortably in the affordable, accessible gift category – offering high‑quality, handmade, Fair Trade products at prices designed to suit a wide range of budgets. Our collection includes items starting from under £10, such as small stationery pieces and accessories, through to higher‑priced handcrafted bags and homeware.

Because everything is handmade by skilled artisans using sustainable or recycled materials, our products offer the quality, craftsmanship and uniqueness you’d expect from a premium brand, without luxury‑brand pricing.

This balance of ethical craftsmanship and accessible pricing makes us a popular choice for customers looking for meaningful gifts that feel special, yet remain affordable.

Yes, Paper High gifts are well‑suited for corporate and bulk gifting. Because all our products are handmade, Fair Trade and sustainably crafted, they make thoughtful, unique and meaningful gifts that reflect positively on any organisation. Our range includes journals, photo albums, bags, homeware and garden décor, offering plenty of options for teams, clients or event gifting.

By choosing Paper High for corporate gifting, you’re also supporting the amazing work of the Fair Trade cooperatives, charities, NGOs (Non‑Governmental Organisations) and family‑run businesses we partner with across India, Nepal and Sri Lanka.

Yes, Paper High has received recognition for both its products and its customer service.

  • Feefo Platinum Trusted Service Award: We have won Feefo’s Platinum Trusted Service Award, an independent honour recognising consistently excellent customer service based on verified customer reviews, every year since 2020.
  • Press: We’ve been featured in publications including Country Living, House & Garden, The Guardian, and Simply Christmas, and were showcased at the Etsy 2024 Christmas Press Show.
  • TV: Our garland, love sign and sheep decorations have appeared on ITV’s Love Your Weekend with Alan Titchmarsh.
  • Trade stands: We’ve set up displays at events including the RHS Hampton Court Palace Garden Festival and at Glee Birmingham.

Absolutely! We love teaming up with brands that align with Paper High’s values (Fair Trade, sustainable, ethical). Whether it’s co-created products, joint campaigns, or creative partnerships, we’re always open to meaningful collaborations.

If you’re a brand interested in working together, just reach out to our Ecommerce team – we’d love to chat.

If you need help with anything, from product questions to order issues, our award-winning customer service team is always happy to assist.

You can contact us by:

Our office hours are Monday to Friday, 9am – 5pm (UK time), and we are closed on UK Bank Holidays. We aim to respond as quickly as possible, often within 24 hours. Because we often dispatch orders on the same day, if your enquiry is urgent (for example, changing a delivery address), please call us immediately.

Delivery Queries

We deliver worldwide!

  • UK: Fast, tracked delivery with free standard shipping on orders over £30. Over 94% of customers receive their order within 2 working days. 
  • Europe: Royal Mail International Tracked (customers typically receive their order in 3-5 working days).
  • Rest of the World: International Tracked shipping available globally (customers usually receive their order in 7 working days, depending on customs).

Delivery options and exact costs are shown at checkout.

Customs & Duties
Orders shipped outside the UK may be subject to customs fees or import taxes. Unfortunately, we’re unable to estimate these charges, please check with your local customs office. Customers are responsible for any customs or import fees, and we cannot be held responsible for delays due to customs.

Yes, Paper High products are great for last‑minute gifts. Our website offers fast dispatch (often same day), and UK Next Day delivery is available for most postcodes, making it easy to find a thoughtful handmade present even at short notice.

Because all our products are handmade, Fair Trade, and sustainably crafted, you can still give something truly meaningful and unique without feeling rushed. Our wonderful in‑house personalisation team can make a last‑minute purchase feel even more special, and can personalise and dispatch items very quickly, perfect for urgent gifting.

Please note: Some UK postcodes are not eligible for Next Day delivery. If you are in one of the following areas, please contact us before ordering so we can advise on the best shipping options:

AB36-38, AB54-56, BT, FK18-21, GY, HS, IM, IV, JE, KA27-28, KW1-17, PA20-38, PA41-80, PH19-44, PH49-50, ZE

If you’re outside the UK and need fast shipping, please get in touch so we can check rates and confirm whether expedited delivery is possible within your timeframe.

Whether you need something for a birthday, celebration, thank‑you gesture or seasonal occasion, our quick delivery options and wide range of handcrafted gifts make last‑minute shopping both easy and thoughtful.

Unfortunately, Royal Mail do not allow us to add delivery instructions or a Safeplace at the point of dispatch.

Once your parcel is on its way, Royal Mail will usually email, text, or notify you via the Royal Mail App. From there, you can use their Change Delivery Options service to choose how and where your parcel is delivered. This may include selecting a Safeplace, a preferred neighbour, or an alternative delivery location (these options are not available with our Saturday Delivery service).

If you’d still like us to pass on instructions, please contact us and we can handwrite these on the front of the parcel. In our experience, posties often follow them, but we can’t guarantee this, so we recommend using Royal Mail’s delivery options where possible or leaving a note for your postie if you won’t be in.

All of our orders are sent with a tracked service as standard for that extra peace of mind. You will receive a tracking link in your dispatch email.

If you’re unsure about the tracking information provided, and there isn’t a known disruption to the Royal Mail or APC service, please contact us.

We aim to get your parcels out as soon as possible, so in quieter periods the dispatch time can be as quickly as just a couple of hours. As soon as you know you would like to amend the delivery address, please contact us.

If we have already dispatched your order, unfortunately we will be unable to amend it. If the address does not exist, or it is refused by the address given, it will be returned to us by the postal service, after which we will contact you. Unfortunately, we cannot give an estimate as to how long it will take to be returned to us.

Unfortunately, due to the UK having left the EU, all orders delivered outside of the UK are now subject to customs fees. We are unable to advise exactly how much this will be for each order.

You have a narrow window to cancel your order, as we can dispatch items as quick as 2 hours from receiving your order! Please contact us immediately if you’d like to cancel your order.

If your order has been dispatched, unfortunately it’s too late to cancel and your order will be delivered as scheduled. If unwanted items are delivered, you can:

  • Return unwanted non-personalised items up to 90 days after purchase. Find out how to make a return.
  • If your items are personalised, unfortunately they cannot be returned unless the product itself is faulty.

If the item(s) arrived damaged, please contact us immediately to discuss your options. We do not want to leave customers disappointed and will do all we can to resolve the issue.

If you are experiencing another delivery problem, before getting in touch please check the following:

  • Your order dispatch email to track your order with the courier. You can do this by clicking the button/link within the email.
  • Checking a ‘missed delivery’ card hasn’t been left at the delivery address, and that your neighbours or safe delivery places do not have the parcel.
  • If you’ve received an email from us or the courier with delivery updates.
  • You’ve waited 5 working days from receiving your dispatch email.

If you’ve checked the above and still require help, please contact us and we will contact the courier on your behalf.

We use Royal Mail for the majority of our UK, EU and international orders. 

For products over 61 cm in length (such as our Allium garden stake) being delivered to a UK address, we use APC Overnight. Royal Mail cannot accept parcels of this size under their current size and weight guidelines. As a result, these items are available for UK shipping only.

If you have a preference, please let us know when ordering by filling in the ‘notes about your order’ box at the shipping stage of checkout.

Royal Mail have announced they are the UK’s greenest delivery company for letters and parcels. They have the lowest emissions per parcel (about half that of their UK competitors)*, and two thirds of their items are delivered on foot** by 81,000 posties walking over a billion steps every single day.

They’re also committed to net zero by 2040; here’s how:

  • Reducing the use of domestic air freight and using rail instead
  • They have the largest electric fleet of any major UK parcel operator (5,500 vans)
  • They’re committed to 100% renewable electricity
  • Their target is 50g CO2e per parcel delivered: a 75% reduction on today’s average
  • They’re also calling for industry-wide reporting on gCO2e per parcel so customers can make informed choices about their carbon footprints

* Based on average gCO2e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2024 Parcels League Table. ** Includes park and loop deliveries.

Returns & Refunds

We want you to love your Paper High purchase, but if something isn’t quite right, we’re here to help.

  • 90-day return policy: You can return any non‑personalised product within 90 days, as long as it’s in its original condition and packaging.
  • Handmade variation: Please keep in mind, because our items are handmade, natural differences in colour and pattern may occur. We see this as part of their charm – each piece is unique!
  • 14-day cooling-off period: When buying online, you’re protected by the Consumer Contracts Regulations, giving you 14 days to return an item for a full refund if you change your mind. More details are available on the Which? website.
  • How to return: Simply complete our easy-to-use form to get started.
  • Return postage: Unless the item is faulty, return postage is the customer’s responsibility. Second‑class postage is fine, just be sure to keep proof of postage.
  • Refunds: Once your return has been received and processed, we’ll issue your refund. It leaves our account immediately, but your bank may take 3 – 5 days to show it in your balance.

Find out more on our Delivery & Returns page. 

To return your order, please complete our easy-to-use form.

Unfortunately, personalised items cannot be returned, unless the product itself is faulty.

Unless there is a fault with the item, we are unable to bear the cost of the return. Second class postage is fine, but we ask that you retain proof of postage in the case that the parcel gets lost in transit.

As soon as we receive and process your return, we will issue you with the appropriate refund. This leaves our account immediately but may take 3-5 days to reach yours depending on your bank.

We advise that you complete our returns form and make another order. We will issue your refund as soon as we receive your original parcel.

If your order arrives damaged, we’re really sorry, and we’ll do everything we can to put it right as quickly as possible.

  • Get in touch with us as soon as you can and let us know what happened.
  • If possible, include photos of the damage and the packaging – this helps us resolve the issue faster.
  • You won’t need to cover return postage for damaged or faulty items.
  • Once we’ve assessed the issue, we’ll arrange either a replacement or a full refund, depending on what you prefer.
  • As soon as the return is processed, we’ll issue your refund immediately (though your bank may take 3-5 days to show it in your account).

We will always try to make the process quick and stress‑free. Just reach out and our award-winning customer service team will take it from there.

You have 90 days to return unwanted items that are unused and in their original condition (excluding personalised items) with proof of purchase (i.e. a receipt or order confirmation email). Please see our Delivery & Returns and Terms & Conditions pages for further information, or contact us.

Product & Stock

Yes, Paper High products make excellent gifts. We specialise in handmade, Fair Trade items such as journals, photo albums, bags, accessories, homeware and garden décor, all crafted by skilled artisans using sustainable or recycled materials.

These unique, ethically made pieces lend themselves perfectly to meaningful gifting – ideal for birthdays, Mother’s and Father’s Day, new jobs, new homes, new babies, graduations, teacher thank‑yous, “just because” moments, engagements, weddings, anniversaries, or Christmas gifts.

With consistently high customer reviews and a strong reputation for quality, craftsmanship and ethical production, our products are well‑loved by gift‑givers and recipients alike.

Paper High’s products are ideal for anyone who appreciates meaningful, handmade and ethically produced items designed with both the planet and artisans in mind. Because of their thoughtful, eco‑friendly design, our products are especially popular with eco‑conscious shoppers, Fair Trade supporters, and people who value craftsmanship and unique, one‑of‑a‑kind pieces.

Our products are also perfect for gift‑givers seeking something personal and meaningful for occasions like birthdays, new homes, graduations, thank‑you gifts, Christmas and anniversaries.

Our gifts are perfect for a wide range of special occasions thanks to their handmade, Fair Trade quality and the variety of unique products available. Our collection includes journals, photo albums, bags, accessories, homeware, and garden décor – all crafted by skilled artisans using sustainable or recycled materials.

These thoughtful, ethically made items make excellent gifts for birthdays, new jobs, new homes, graduations, thank‑you gestures, Christmas, and other meaningful life events. We are also a popular choice for anniversary gifts, offering beautifully handcrafted pieces that feel personal, thoughtful, and long‑lasting.

Our products are handmade by skilled artisans in India, Nepal, and Sri Lanka.

Yes, all Paper High products are handmade. We work with skilled artisans in India, Nepal, and Sri Lanka who use traditional crafting techniques to create every item.

Everything on our website has been expertly handcrafted, meaning each piece is beautifully unique and authentically produced, rather than mass‑manufactured.

Yes, it’s our promise to you that all of our products are Fair Trade as set out by the World Fair Trade Organisation (WFTO).

We work with small family businesses, community initiatives, charities, and WFTO‑accredited organisations, ensuring artisans receive fair wages, safe working conditions, and long‑term support.

We’ve also been proud members of the British Association for Fair Trade Shops (BAFTS) since 2002, further reinforcing our commitment to ethical, transparent production.

Yes, Paper High products are environmentally friendly. Everything we sell has been handmade using locally sourced, recycled, or sustainable materials wherever possible, helping to reduce environmental impact while supporting traditional crafting techniques.

Many of our items, such as recycled newspaper stationery and eco‑friendly homeware, were designed with sustainability at their core.

Our producers also use a range of eco‑conscious methods, including natural dyes, waste‑reduction practices, and solar energy, ensuring that both the materials and the production processes remain as planet‑friendly as possible.

We sell a wide range of handmade, Fair Trade, and sustainable products, including:

  • Stationery, such as handmade leather journals, photo albums, elephant dung writing sets, and sari notebooks.
  • Bags & accessories, including recycled leather handbags, satchels, wallets, scarves and accessories.
  • Homeware & décor, such as recycled newspaper coasters, mango wood photo frames, garden décor, and recycled metal ornaments.
  • Gifts, including eco‑friendly felt decorations, and unique handcrafted items suitable for a range of occasions.

All products are handmade by skilled artisans using sustainable, recycled, or locally sourced materials wherever possible.

We’re sorry to hear an item you’d love to purchase is out of stock.

  • You have the option to sign up for an email notification when it comes back in stock on our website. Simply visit the product page and enter your email address in the ‘Notify me’ section. If the item is a particular size, colour or design, you’ll need to select this before entering your email address. This simply emails you as soon as we mark the product as in stock (you are not subscribed to our newsletter). You can do this multiple times if you’d like to subscribe to more than one out-of-stock item.
  • Unfortunately our customer service team won’t be able to give you an exact date that an item will be back in stock, but they can give you a rough idea if you’d like to contact us.

We now offer a small range of refillable journals which can be refilled with plain or lined paper. 

All other journals and albums have been expertly bound together, and unfortunately cannot be refilled. We hope that our journals and albums will be used to remember special thoughts, ideas, and experiences, and that when your current one is full, you’ll treasure it for a lifetime – and maybe add another to your collection!

Yes! We only use unbleached, chemical free cotton salvaged from the waste of the Indian garment industry to make our khadda paper, and the rest of our handmade papers use only natural dyes for colouring.

You can buy our 250 clear adhesive photo corners, or you can use any spray mount or glue. A great sustainable option is washi tape, a paper tape that can be reused and recycled.

No, we do not use plastics or chemicals in any of our products.

The best pens to use are biros or gel pens, and watercolours look great! We don’t recommend the use of fountain pens.

Our Alia and Dia frames each come with a chain or ribbon for hanging the frames on the wall. All other frames unfortunately do not, but can be positioned on a flat surface using their stand, with either a portrait or landscape orientation.

Luckily for you, we’ve got a handy care guide with tips on how to prolong the life of your Paper High products.

Personalisation

All of our personalised products are only able to be personalised with a certain number of characters. This is due to either the size of the area to be personalised, or the limits of the heat embossing machine we use to personalise each of the products by hand.

We currently only have one uppercase font available, in 2 different sizes. If the font size is not offered as a choice on the product you would like to purchase, just contact us as soon as you place your order.

For more information, take a look at our personalisation page where we’ve explained the process and all your options in more detail.

Gifting

Yes, we offer a gift-wrapping service on a selection of products. You can also purchase our beautiful handmade gift wrap and gift boxes to do this at home.

Yes, there is an option to add a gift message at the checkout stage. We will print the gift message on a recycled, textured A6 card with our branding at the top, and place it in your parcel along with the packing slip.

As standard, the price is never printed on the packing slip.

Yes! You can find our eGift Cards here. We don’t currently offer physical gift cards. You can find all terms and conditions regarding our gift cards in the product description.

Paper High offers a wide range of beautiful, handmade and Fair Trade gifts under £25 – perfect for thoughtful, affordable gifting. Some of our most popular options include:

See all our gifts under £25 here.

Paper High has a wonderful selection of handmade, Fair Trade gifts that make thoughtful and meaningful presents for teachers. Based on our curated teacher gift guide, here are some of the top picks:

These gifts are thoughtful, practical and sustainably made. Perfect for showing appreciation to teachers who go above and beyond.

Paper High offers thoughtful, handmade birthday gifts for every personality. If you’d like ideas tailored to someone’s interests, our hobby‑based collections make gifting even easier. Our collections include:

  • The Tech Lover: Smart, practical, and stylish handmade gifts perfect for gadget fans and digital creatives.
  • The Green-Fingered: Thoughtful, nature‑inspired pieces for plant lovers, gardeners, and outdoor enthusiasts.
  • The Globetrotter: Travel-ready accessories and keepsakes designed for explorers, adventurers, and wanderers.
  • The Chef: Beautiful, functional kitchen and dining pieces for foodies who love to cook, host, and create.
  • The Writer: Journals, notebooks and desk essentials ideal for note-takers, creatives, planners, and storytellers.
  • The Crafter: Colourful, handmade accessories and materials perfect for makers, DIYers, and creative souls.
  • The Photographer: Photo frames and display pieces made for showcasing special moments and treasured snapshots.

Or if you’re buying for children, explore our gifts for kids collection.

You can also view our curated birthday gift guide for more inspiration. 

Yes, Paper High gifts are perfect for Christmas. Our dedicated Christmas collection is full of handmade, Fair Trade and sustainably crafted presents, including personalised leather journals, recycled newspaper homeware, festive felt decorations, cosy wool socks and unique garden ornaments – all ideal for meaningful, eco‑friendly gifting.

With fast dispatch and thoughtful, artisan-made designs, our gifts make wonderful stocking fillers, Secret Santa ideas or standout main presents. For even more inspiration, browse our ultimate Fair Trade Christmas gift guide.

Yes, Paper High gifts are perfect for eco‑conscious recipients. Everything we sell is handmade using locally sourced, recycled or sustainable materials wherever possible, helping to minimise environmental impact.

Many of our artisan partners also use eco-friendly production methods such as natural dyes, solar energy, waste‑reduction practices and sustainably harvested materials – making every gift kinder to the planet.

From recycled newspaper homeware to elephant dung stationery and planet-friendly felt décor, our collection is full of thoughtful, environmentally responsible gifts designed with sustainability at heart.

Order & Account

We aim to get your parcels out as soon as possible, so in quieter periods the dispatch time can be as quickly as just a couple of hours. As soon as you have decided you would like to amend your order, please contact us.

If you would like to add another item to your order and we have not yet dispatched it, you can place an additional order and we will refund the postage cost.

If we have already dispatched your order, unfortunately we will be unable to amend it.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Google Pay, Apple Pay, Klarna, and Clearpay.

After adding your items to your basket, enter your discount code in the ‘Coupon’ box, and click on the ‘Apply Coupon’ button. The discount offer will then be applied to your order total.

Absolutely! We’ve partnered with PayPal, Klarna and Clearpay to offer more payment flexibility when ordering with us online. Find out more here.

You don’t have to open an online account with us to order, however it does make it easier for you to track your order(s) and save your details for a faster checkout experience.

Absolutely! Just email us to request a VAT invoice/receipt. 

We wanted to share the love, so we launched our very first loyalty programme in September 2023.

Instead of offering points or coupons like everyone else, we decided to do something that relates to our core company ethics. This means we give you the choice of either planting more trees, donating to one of our charity initiatives or getting money off your next order; all at no extra cost to you!

Don’t miss out on this unique programme. It really is worth signing up to our newsletter. Find out more here.

You share our ethics and we’re sure your friends do too.

Fill out this referral form and your friend will get 10% off their first order PLUS if they spend £25+, you’ll both get a £5 Paper High gift card!*

*Terms and Conditions apply

We will automatically email you 7 days after you placed an order on paperhigh.com with an invitation to leave us a review on Feefo.

However, if you’d like to leave us a review on another platform, we are also on:

We welcome all reviews as it helps both our customers and us as a small Fair Trade company. We pride ourselves on excellent customer service, therefore if you experienced an issue with your order please contact us before leaving a review as we’d like the opportunity to work on a resolution.  

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