We aim to dispatch all orders within 1 working day and everything is sent tracked. 

• UK Standard via Royal Mail (2 - 5 working days): £1.95 or £3.95 depending on the items in your order. Orders over £20 qualify for free standard delivery.
• UK Next Working Day via DPD: Order before 3pm - £6.95
• UK Saturday via Royal Mail: Order before 3pm on Friday - £9.95
• Europe: £7.95, £9.95, or £14.95 depending on the items in your order.
• Rest of the world: £7.95, £10.95, or £17.95 depending on the items in your order.

The total will be calculated at the checkout.

Sending internationally? Royal Mail aim to deliver internationally within 7 working days, but it can take up to 14 working days. All orders delivered outside of the UK are subject to customs fees. We are unable to advise exactly how much this will be for each order. Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

We offer our customers a 90 day return policy for any products (unless personalised), providing the products are in the same condition as they were received, and are still in the original packaging.

Please see our delivery and returns information for more details.

Order by the following dates and times to receive your items in time for Christmas. Please be aware none of these dates are guaranteed and orders must be placed as soon as possible.

UK – please order by 1pm on the following dates:

International – please order by 3pm on the following dates:

Please see our FAQs page. If you cannot see an answer to your question, view our contact details.

Sending as a gift? Everything we send comes in lovely recyclable packaging, with the option to add a gift note at checkout (printed on recycled, textured A6 card with our branding). As standard, the price is never printed on the packing slip.

We offer an in-house gift-wrapping service or you can purchase our beautiful handmade gift wrap and gift boxes to do this at home.